UK Emergency Alert System
Launch of life-saving public emergency alerts
A new system that will give the Government and emergency services the capability to send an alert directly to mobiles phones when there is a risk to life has been launched today
- UK-wide Emergency Alerts service launched and in operation from today
- System will bolster the UK’s resilience and provides the capability to send alerts direct to mobile phones when there is a risk to life
- UK-wide test to take place on Sunday 23 April
Working with mobile broadcasting technology, the Emergency Alerts system will transform the UK’s warning and informing capability; providing a means to get urgent messages quickly to nearly 90 percent of mobile phones in a defined area; providing clear instructions about how best to respond.
The system is now ready to be tested across the country following successful tests in East Suffolk and Reading, as the Government continues to strengthen its resilience capability, making sure it offers the best possible protection against an ever-evolving range of threats.
A UK-wide alerts test will take place in the early evening of Sunday 23 April which will see people receive a test message on their mobile phones.
The alerts will only ever come from the Government or emergency services, and they will issue a warning, always include the details of the area impacted, and provide instructions about how best to respond – linking to gov.uk/alertswhere people can receive further information.
Emergency Alerts will be used very rarely – only being sent where there is an immediate risk to people’s lives – so people may not receive an alert for months, or even years.
The service has already been used successfully in a number of other countries, including the US, Canada, the Netherlands and Japan, where it has been widely credited with saving lives, for example, during severe weather events. In the UK, alerts could be used to tell residents of villages being encroached by wildfires, or of severe flooding.
Announcing the launch of the new alerts system, Chancellor of the Duchy of Lancaster, Oliver Dowden MP, said:
We are strengthening our national resilience with a new emergency alerts system, to deal with a wide range of threats – from flooding to wild fires.
It will revolutionise our ability to warn and inform people who are in immediate danger, and help us keep people safe. As we’ve seen in the U.S. and elsewhere, the buzz of a phone can save a life.
Emergency Alerts will be used across England, Scotland, Wales and Northern Ireland, and their initial use will focus on the most serious severe weather-related incidents, including severe flooding in England. The Government has been working closely with a range of stakeholders and partners across the UK on developing the system, including colleagues from the emergency services, transport groups and the Environment Agency.
Chair of the National Fire Chiefs Council, Mark Hardingham, said:
Together with every fire and rescue service in the country, I’m looking forward to having Emergency Alerts available to help us to do our jobs and to help communities in the event of emergencies.
We’ve seen this type of system in action elsewhere across the world and we look forward to having the facility here in the UK – by working together with fire services and partners we want this system to help us to help you be as safe as you can if a crisis does hit.
Executive Director for Flood and Coastal Erosion Risk Management at the Environment Agency, Caroline Douglass, commented:
Being able to communicate warnings in a timely and accurate manner during incidents is really important to help people take action to protect themselves, their families, and their neighbours.
This year is the 70th anniversary of the 1953 east coast surge, one of the worst flood events in our recent history which saw over 300 people perish in England – while our ability to warn and inform has come on leaps and bounds since then, Emergency Alerts is a fantastic addition to our toolbox that we can use in emergency situations.
By broadcasting from cell towers in the vicinity of an emergency, the alerts are secure, free to receive, and one-way. They do not reveal anyone’s location or collect personal data. Alerts can only be sent by authorised Governmental and Emergency Services users. Successful live tests of the service have already taken place in East Suffolk and Reading.
About Emergency Alerts
Emergency Alerts is a UK government service that will warn you if there’s a danger to life nearby.
In an emergency, your mobile phone or tablet will receive an alert with advice about how to stay safe.
Reasons you might get an alert
You may get alerts about:
- severe flooding
- extreme weather
Emergency alerts will only be sent by:
- the emergency services
- government departments, agencies and public bodies that deal with emergencies
What happens when you get an emergency alert
Your mobile phone or tablet may:
- make a loud siren-like sound, even if it’s set on silent
- read out the alert
The sound and vibration will last for about 10 seconds.
An alert will include a phone number or a link to the GOV.UK website for more information.
You’ll get alerts based on your current location – not where you live or work. You do not need to turn on location services to receive alerts.
What you need to do
When you get an alert, stop what you’re doing and follow the instructions in the alert.
If you’re driving or riding when you get an alert
- You should not read or otherwise respond to an emergency alert whilst driving or riding a motorcycle.
- If you are driving, you should continue to drive and not respond to the noise or attempt to pick up the mobile phone and deal with the message.
- Find somewhere safe and legal to stop before reading the message. If there is nowhere safe or legal to stop close by, and nobody else is in the vehicle to read the alert, tune into live radio and wait for bulletins until you can find somewhere safe and legal to stop.
If you cannot receive emergency alerts
If you do not have a compatible device, you’ll still be informed about an emergency. The emergency services have other ways to warn you when there is a threat to life.
If you’re deaf, hard of hearing, blind or partially sighted
If you have a vision or hearing impairment, audio and vibration attention signals will let you know you have an emergency alert.
Emergency alerts will be sent in English. In Wales, they may also be sent in Welsh
FAQs on Government Alert System